Faq - Audiolance

Frequently Asked Question

Welcome to the AudioLance FAQ section. Here you’ll find quick answers to the most common questions about how our platform works, whether you’re a freelancer looking for new opportunities or a client in search of top creative talent. We’ve organized everything into three categories to make navigation easier: General Questions, For Clients, and For Freelancers. If you can’t find what you’re looking for, feel free to reach out to our support team at support@audiolance.com.

GENERAL QUESTIONS

What is AudioLance?

AudioLance is a professional platform that connects freelancers in the music industry—musicians, producers, sound engineers, videomakers, graphic designers, and marketers—with clients worldwide.

Do I need a subscription to use the platform?

No, there are no subscription fees. You can browse projects and freelancer profiles freely.

How are payments handled?

Payments are processed securely through Stripe and PayPal, protecting both clients and freelancers.

Is AudioLance available internationally?

Yes, the platform is open to users worldwide, whether you're a freelancer or a client.

FOR CLIENTS

How can I find the right freelancer for my project?

You can search and filter profiles by skills, ratings, experience, and category (e.g., musicians, videomakers, graphic designers).

How much does it cost to use AudioLance as a client?

A small commission is applied to the total project cost. There are no hidden fees or subscriptions.

How can I be sure of the quality of the work?

You can review freelancer portfolios, ratings, and client feedback before hiring. You’ll also have direct communication and file sharing within the platform.

What happens if the freelancer doesn’t deliver the work?

YFunds are held until the client confirms delivery. If there’s an issue, our support team will assist in resolving the dispute.

FOR FREELANCERS

Do I have to pay to join or apply to projects?

No, the platform is free to use. You can apply to any available project at no cost.

Does AudioLance take a portion of my earnings?

Yes, a small commission is applied to each payment you receive. This helps cover service and platform maintenance costs.

How will I get paid?

Once the client confirms the delivery of your work, the funds will be available in your AudioLance wallet. From there, you can withdraw your earnings using your preferred payment method (Stripe or PayPal).

Can I sell digital products like sample packs?

Yes, you can sell exclusive content such as sample packs, loops, and templates directly on the platform.